1. Introduction
Welcome to Ksavisit.org. By accessing our website or using our services, you acknowledge and accept these Terms and Conditions. If you do not agree with any part of these terms, kindly refrain from using our services.
2. Services Provided
We specialize in travel-related services, including but not limited to:
- Umrah travel assistance
- Visa application and processing guidance
Service delivery timelines vary based on the service selected. Customers will receive their service vouchers within 1 to 7 days after submitting all necessary documents.
3. Payment Methods
We accept Visa and MasterCard debit and credit card payments in USD. By making a payment, you confirm that you are authorized to use the selected payment method and have sufficient funds for the transaction.
4. Payment Confirmation
Once your payment is processed successfully, a confirmation email will be sent to the email address provided during the application process. This email will contain the payment receipt and details of the purchased services.
5. Service Delivery & Vouchers
Upon completing payment and submitting all necessary documents, you will receive your service voucher within 1 to 7 days. If your application is incomplete, processing will only commence after all required documents are received.
6. Incomplete Applications
If an application is missing required documents, processing will be delayed. We will notify you of any missing information, but it is your responsibility to provide the necessary documents in a timely manner.
7. Refund and Cancellation Policy
Refund eligibility depends on the service selected. If applicable, refunds will be issued through the original payment method within 14 business days. Services that have already been processed or confirmed may not be eligible for a refund.
8. Service Modifications
We reserve the right to modify or discontinue any of our services at any time without prior notice. If a purchased service is discontinued, customers will be offered an alternative service or a full refund.
9. Updates to Terms
We may update these Terms and Conditions at any time without prior notice. We encourage users to review this page periodically to stay informed of any changes.
10. Contact Information
If you have any questions, concerns, or require further clarification regarding these Terms and Conditions, please reach out to us at:
Email: [email protected]
By using our website and services, you confirm that you have read, understood, and agreed to these Terms and Conditions.